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Care & Grace

Having gone through our own first-hand experience of caring for an individual within the home environment, we realise the importance of finding someone with the compassion and skill levels to care for a loved one.

We want to change the approach to the care system in the UK by putting people first. We want to give families the comfort of knowing that they will receive the best care available to them.

Trained, compassionate skilled carers are central to our core values, and we recognise them and reward them for their work ethic. We all know first-hand that personal and reliable care is invaluable.

We want as many people as possible to be able to choose to stay in their own homes for as long as they possibly can, and we want all families to enjoy those special memorable moments safe in the knowledge their loved ones are in capable caring hands.

We care passionately. We believe we have all the ingredients to enhance the quality of care by catering to the needs of individuals and their families to deliver an outstanding care service.

Our carers uphold our reputation and are valued in the community. They are themselves part of our own community of special people wanting to deliver the highest standard of care – upholding the principles of kindness and compassion – to give our clients dignity and respect and their families the greatest gift of all – peace of mind.

 

Location

CQC Rating
Good
Date of last CQC review
25/06/2021
Link to CQC
Minimum age of care
18+
Funding type
Self funding

Contact Information

Post Code
B1 1BD

Author Info

CareGrace

Member since 3 months ago
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    Care & Grace 3 reviews

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    4
    3 reviews
    • Deb M

      This agency is the best I have used to assist my father, bar none. The lady that looks after my dad not only takes time but is understanding of his every need, is respectful and very kind. My father adores her, as do the whole family. Care & Grace go above and beyond in their service and even spent hours of extra time looking after my father after we lost my dear mom in December – because they were worried about him being so sad. Honestly worth their weight in gold! I live in the South West so knowing they are with my dad finally gave me the confidence to do things with my family without sitting with my phone by my side as I have had to with other agencies. They have simply become family. “Thank you” Care & Grace.

    • D D

      Care & Grace has been providing personal care for my father-in-law for over twelve months now. They have been very caring, hygienic and they give attention to detail and at the same time professional in the service that they have been providing. They are punctual and are very prompt in getting back to you if you have any queries. They have been excellent in providing any emergency cover too. We hope to continue to use your excellent services. Thank you Care & Grace.

    • L S

      Unfortunately, this provider started well, so it’s a shame to leave a negative review. They didn’t promote independence as much as they could have, with my father-in-law losing some skills, as he was spoon-fed and could feed himself. The council let us down by not paying the finances as they should have, leaving us unable to pay for the care. We managed to get the social worker to sort the finances out but we were left with no choice and they called time on the package, leaving myself and my partner having to complete the care Saturday as we couldn’t get anything in place. We now have emergency care in place as this provider refused to continue until we had the right support. No care or grace about the situation.

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