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4.811 Reviews
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CareService24

At CareService24, we believe that care should begin in the home. That’s why, for more than ten years, we’ve specialised in delivering support and care to those in need in the comfort of their own homes, as well as care staff to residential homes throughout Dorset.
We are a dynamic, fast-moving company that provides personal attention and the highest commitment to both our clients and our employees. In a demanding sector, we are extremely proud of our reputation for providing the very best personal yet professional service every single day.

 

Location

CQC Rating
Good
Link to CQC
Minimum age of care
18+
Funding type
Self funding

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CareService24

Member since 3 months ago
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    CareService24 11 reviews

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    4.8
    11 reviews
    • Diana D

      Very helpful.
      Very professional.
      Very reassuring.

    • Diane S

      The entire team who helped me care for my 71-year-old husband back up to good form, after breaking his hip and catching Covid 19, was absolutely professional and valuable and we were both treated with great dignity! We can only say good things about the service provided to us by each and every one of the carers and would like to thank them for the service they provided and we enjoyed meeting them! Highly recommended!

    • S G

      I’ve always looked forward to carers’ visits which are light-hearted, thorough and affectionate.
      We have never been let down, even in not so good weather.
      Very reliable service.

    • R S

      The standard of care, professionalism and support from our carers is first-class. However, the administration leaves a lot to be desired.
      1. Failure to update care plans in a timely manner.
      2. Poor communication with carers resulting in last-minute changes to carers and times.
      3. Delay in acting on issues reported back by the carers.

    • Wendy N

      We were very pleased with the care my husband had. The carers were very polite and cheerful. After dressing and undressing my husband they always asked if they could do anything for me. Very nice to have a timetable to refer to. Would hope that the NHS would choose you if I required help again. A big thank you to all the carers. I miss you all.

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