Highcroft Hall Residential Care Home
Highcroft Hall is a vibrant care home, specifically designed to provide high-quality care to those who require residential living, respite care, and dementia care in Bushbury and the wider Wolverhampton area. The home is at the heart of the local community and provides residents with a warm and welcoming setting to enjoy their later years.
Location
CQC Rating
Good
Date of last CQC review
01/02/2020
Link to CQC
Funding type
Self funding
Contact Information
Phone
Website
Post Code
WV10 8BU
L M
Nan entered the home as a respite care case with the intention of only staying for a few weeks. Nan quickly became comfortable in her ensuite room. One huge difference between Highcroft Hall Residential Care Home and the previous facility none attended is that she has the freedom to choose where she spends her time. Nan has enjoyed her time here so much that she has decided to stay as a permanent resident.
Beverley C
Mom desperately needed respite care, so we applied for Highcroft Hall, mom was very reluctant after Respite at a different home, The manager at Highcroft did a home visit and gently won her round. The initial stay was 2 weeks, the first week was hard as she only had a memory of the previous one, slowly they built up her confidence and we were surprised when she wanted to stay another week, then an extra week, 4 weeks in total, she started to be like our Mom again, not a constant worry for her safety and wellbeing. The fourth week came and she then decided that being on her own again wasn’t what she wanted, so she made the decision to become a permanent resident, which for us as a family was a massive relief. She is looking better than she has in a very long time, put a bit of weight on, and the staff are amazing. They are so caring and you can tell from just being in there that they all enjoy what they do, attend when you want, very clean and we are so thankful to this fabulous team.
S H
Came to visit Highcroft Hall and the staff were so friendly and the home was very welcoming. I thought how nice it seemed and how happy people seemed to live there. I have never had a bad experience when visiting
D B
My mom has been a resident since April 2020 and has always been looked after by the staff well. Unfortunately, her health has deteriorated recently. The home contact me regularly regarding my mom’s well being, updates from the GP and any changes in her medication. Mom is happy and always smiling. The staff treat her with dignity and respect.
J F
Mom has been a resident at Highcroft Hall since January this year. Previously she had been in and out of hospital every couple of months even with four care visits a day. Since she has been at Highcroft Hall she has not been ill once. She is much happier and healthier than she had been for the previous couple of years-testament in itself of the amazing care, support and friendship provided by the wonderful staff and management. Mom feels that it is her home and it is lovely to visit her there.