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JB Agency Homecare

Based in Edinburgh, JB Agency provides high quality person-centred care for the elderly and can supply fully trained staff, all dedicated to ensuring those in their care receive the help and support they need.

Qualities We Bring
Patience
Compassion
Sensitivity
Empathy

 

Location

CQC Rating
Good
Link to CQC
Minimum age of care
18+
Funding type
Self funding

Contact Information

Post Code
EH10 6AQ

Author Info

JB

Member since 3 months ago
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    JB Agency Homecare 8 reviews

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    4.8
    8 reviews
    • Karen P

      JB Agency Homecare are a family run care provider. What I find most commendable about the JB Agency Homecare is that they make every effort to fit staff with clients. Which provides a foundation for a compatible and consistent relationship. This makes such a difference to the quality of my mother’s every day life. Her daily visits from the staff at JB Agency are a highlight in her day.

    • Doreen A

      On the whole, excellent. I try to do as much as I can myself, but a lot less easy now. Very little sight does not help and the toe next to the small toe on the left foot is more painful due to osteoarthritis and not able to have it removed now, due to stroke. Told I have it in my right hip. I can tidy the bed, but the last time I changed the sheets, it took me just over five hours. Difficult holding on with one hand – sent to the laundry. Can now longer fold them. Told I have half an hour AM and PM. Didn’t know – have 15 minutes AM and could do with at least 20 minutes on shower days and a good half-hour wash in the evenings.

    • Ronald S

      It can use your time up, no long lie-ins anymore, I don’t need them, I am mostly an early riser. You are kept waiting, 10-15 minutes has been the longest wait. My daughter was waiting to take me shopping and she called the head office and was told I had to wait until my health agent came to supply my pills. My daughter was very upset at this reply.

    • J M

      A good, reliable service with helpful staff.

    • K R

      JB Agency has provided care visits to my mum for a number of years. They have always provided cover, even in difficult Covid times. The carers have been kind and friendly. If a problem has arisen, it has been dealt with promptly. The staff in the office have always been very approachable and passed on any concerns. We appreciate all the help we have been given.

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