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5 7 Reviews
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Nexus Care Services

Founded almost 30 years ago by John Court, he and his family are still very much hands-on in running the business.
Thanks to our hand-picked, dedicated team of carers and an exceptional management team, Nexus Care remains firmly focused on our original vision of putting our clients at the centre of everything we do.

We take the time to truly understand what our clients need and we recognise the peace of mind that they and their families seek when choosing a provider of care.

We can put in place robust measures to ensure that quality checks are completed so that clients’ needs are reviewed on a regular basis.

Here whenever you need us
Nexus operates 24 hours a day, 7 days a week, 365 days a year and can provide carers at very short notice, for any duration and without obligation.
We do not believe in tying our clients into long and confusing contracts. We keep our charge rate simple and we only charge for the time we provide.

Our services can be amended, increased or decreased and indeed terminated with little notice.

Our clients ask for a simple, clearly explained, affordable and appropriate level of care for their needs. We ensure that we not only deliver exactly what they ask for but also strive to exceed their expectations.

 

Location

CQC Rating
Good
Date of last CQC review
06/07/2023
Link to CQC
Minimum age of care
18+
Funding type
Self funding

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Nexus

Member since 5 months ago
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Nexus Care Services 7 reviews

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5
7 reviews
  • Melissa B

    My mother-in-law has been a Nexus client for six months now and we have all been very happy with the high standard of care that the Nexus carers deliver to her.
    The carers in her care team are always timely, friendly, kind, caring, attentive, diligent and professional. They deliver an excellent service and I would definitely recommend them to friends and family. Thank you Nexus.

  • Sue D

    Our 94-year-old friend has been supported by Nexus Care Services in Lichfield since the summer of 2022, initially providing daily visits. We’re so pleased we found this care team who now provides twice-daily visits due to a deterioration in her dementia during the winter.
    We’ve met several of the team, been present during care visits and dealt with the manager and other office-based staff who are all lovely while remaining professional. Very kind and caring. We are reassured that if there are any concerns or issues, Nexus will be in touch immediately. We trust them to accompany her to appointments and to take her shopping each week, if she is well enough. She’s been on a couple of trips organised by the care team and really enjoyed these as a carer is provided to ease her participation.
    Our friend struggles with her mood, particularly during the winter months, and she has coped better due in no small part to the care she’s received at home.
    We would highly recommend Nexus.

  • E D

    After a fall, my mother needed urgent care at home. Having used Nexus Care Services in the past for my father I did not hesitate to contact them again and again, they stepped up and filled our needs. Within a matter of days, a reliable rota of carers was in place and as we navigated the next few weeks we were able to work with Nexus to tailor their service to our needs. They are kind and responsive and above all else, my mother likes them and now looks forward to them coming. Really could not praise them enough.

  • Alyson S

    Nexus Care Services have provided care, support and companionship to my mum since October 22. They are an amazing company that totally understands and works with us to provide to meet my mum’s needs and therefore enable a better life at home – I always promised I would do everything to let Mum stay at home. I have seen a marked improvement in Mum’s health since the team has been with her.
    An amazing, professional and trusted company – thank you.

  • D Q

    Nexus has provided occasional care services for my parents for 6 months now and we are very pleased we found them. The carers are on time and very efficient during the short period booked. Excellent work. Definitely 5 stars and recommend the service. Their social team at Nexus Events is also excellent and provides a much-needed break.

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