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55 Reviews
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Priory Care Services

Independence is anyone’s biggest asset, be it a teenager or an elderly person. Not everyone likes to live in an unfamiliar environment away from their beloved home and precious possessions, no matter how well they are treated or how much care they receive.

At Priory care, you do not have to compromise on your freedom of living in your own home, surrounded by familiar things and precious possessions. Besides being offered immense care and attention, you will get the assurance that your specific needs and requirements will be taken into consideration prior to tailoring a care programme for you. Being one of the best domiciliary care agencies in Croydon & Kingston upon Thames, we provide care services for the elderly, people with physical/learning disabilities, people with dementia, mental health, people recovering from physical illnesses and provide respite care. We believe in providing quality, professional care service for service users in the comfort of their own homes. You can call us anywhere you deem comfortable for that first meeting, whether it is the nursing home, a hospital or your own place. We will conduct a thorough need assessment targeted to your individual needs and preferences as stated by your closest ones to develop a care programme for you.

What We Do
Our services include assistance in or out of bed in the morning or evening, assistance with personal and domiciliary care, support with household chores, support with any necessary medication, providing friendly company for those living alone, and support with using public transport and escorting on journeys. We also provide 24×7 respite and convalescent care to help you recover from any severe condition by sailing smoothly through the bad phase. These apart, our social and holiday care ensures you never have to feel alone and troubled when carrying out your daily off-premise chores like paying the bills, drawing the pension, going to the supermarket and etc. We will accompany you to your destination, carry your bags, submit your bills, and do everything to encourage a hassle-free experience.

Why Should You Choose Us?
At Priory Care Services, we have earned a valuable reputation for our exceptional domiciliary care services from our clients, their families, healthcare professionals and social representatives. We maintain our standards to keep up the good work and stay in good faith. The years of experience in providing care services and the deep insight into your world have given us a clear understanding of your welfare. We do everything in our favour to make your lives better, be it staying awake by you in the night or reading out to you, tucking you up or helping you clean your house. We are here to enhance your vision of the world and show you the bright side of things.

Our carers at Priory Care, are trained well to handle special cases and provide the domestic help needed by any service user under all kinds of circumstances. We employ only the best carers and give them thorough training before we carefully put the right carer with the right service user, through a precise matching process. All our staff are subject to enhanced Disclosure and Barring Service (DBS) clearance and reference checks and continuously undergo training to comply with legislations. We recruit staff who care, provide thorough induction training, help staff develop their skills, make sure staff understand safety and quality standards, take responsibility for how staff work, supervise staff properly. We are regulated and licensed by Care Quality Commission.

Talk to us, tell you our requirements, meet our carers and then decide your yourselves whether you want their help.

 

Location

CQC Rating
Good
Date of last CQC review
5 March 2020
Link to CQC
Minimum age of care
18+
Funding type
Self funding

Contact Information

Post Code
Croydon CR0 1ET

Author Info

Priory

Member since 3 months ago
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    Priory Care Services 5 reviews

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    5
    5 reviews
    • M B

      Since Priory Care Services have been my care provider the service that my mother and I have received has been nothing but outstanding. The carers who come to help actually want to be there and always look happy. I’ve found the manager and his team to be nothing but kind, receptive, helpful, efficient, knowledgeable and most importantly flexible. I’m so glad they are our care provider. I cannot recommend them enough.

    • Gabrielle M

      My husband who has later-stage dementia had been resident in a care home for a while but I brought him home for 1 month. During this time, he received regular double-handed personal care visits daily from Priory Care Services. All daily care was given by a team of experienced carers with kindness and dignity and on time. They also showed great kindness to me which was much appreciated!
      I would certainly use them again.

    • Louise S

      I can honestly say nothing but the truth. I have been with this company since 1st February 2023.
      I have a wonderful group of girls.
      They are really lovely professionals as well as caring. Could not be in safer hands. They even think of things I might need before I do. The girls adapt to the situation of your needs if and when there are changes to your routine and help to make you much more comfortable. Always friendly and lift your spirits. Thank you to all.

    • I M

      All the staff from the managers, day to day carers were all wonderful and cared for my father-in-law wonderfully.
      I will recommend them to anyone who needs help to look after an elderly relative.
      I can’t thank them enough.
      Always in touch about any changes or needed intervention from doctors.
      A big thank you to all.

    • J E

      The carers caring for my father were outstanding and very professional. They were diligent in their approach to their duties and very respectful of my father who was seriously ill. The whole family are extremely gratefully to the wonderful carers.

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